Follow every client shipment across parcel, LTL, FTL, ocean and air in one exception-first list. Your coordinators stop opening carrier sites, and your clients stop calling to ask where the freight is.
Public pricing, no contract, self-serve checkout.
Live events, the predicted ETA with its confidence range and the route map open in your account. Delay and exception alerts go to your email.
We are opening live tracking to new accounts in batches. We will email you when live events, the predicted ETA and the route map for your shipments are ready.
We could not match this number to a known format. Check the digits, or choose the mode and carrier by hand.
Freight tracking software for 3PLs collects shipment events from every carrier a 3PL uses into one workspace, so coordinators manage exceptions instead of repeating lookups. ShipmentVisibility tracks parcel, LTL, FTL, ocean containers and air in one list, with delivery ETA, exception alerts and branded tracking pages. Client sub-accounts and API access start on Pro. Plans start at $49 a month, or $24 a month billed yearly.
One shipper checks a few carriers. A 3PL checks all of them, for every client, and each client expects an answer the same day.
A coordinator at a 3PL may follow an LTL pallet on one site, a parcel on another and a container on a third, then rebuild the answer in an email. Each lookup takes minutes, and the exceptions that matter hide among shipments that are fine.
A missed pickup found a day late, a consignee appointment nobody rebooked, or a container whose free time ran out all become your problem, not the carrier's. Putting reported exceptions at the top of one list gives the desk a starting point each shift.
Tracking reflects what carriers report, so confirm accessorials, billing changes and claims with the carrier directly. For single lookups use LTL tracking or PRO number tracking.
Everything below is in the product today, and each feature is tagged with the plan that includes it.
Paste references or upload a CSV from your TMS export. Parcel, LTL, FTL, ocean containers and air waybills sit in one list with the carrier detected where the format allows. Your desk reviews a single queue instead of one portal per carrier.
Reported delays, missed appointments, terminal holds and ETA slips move to the top. Coordinators clear the list from the top down and call the carrier only where there is something to fix. Email alerts come on every plan.
Keep each client's shipments organized under its own account while operations still sees the whole book of business. Account managers answer a client from that client's events, and a new client takes minutes to set up rather than a project.
Send a consignee or client a status page with your branding instead of a carrier link. It cuts the inbound where-is-it calls. Appointment changes and delivery instructions stay with your team.
Growth and higher add a predicted ETA for freight that needs a promise to the customer. Treat it as a planning signal and confirm the receiving slot with the carrier before committing labor or telling a client freight is due.
Pro and Enterprise provide a REST API and webhooks, plus NetSuite, SAP Business One, Microsoft Dynamics, CSV and SFTP feeds. Push status back to the load record in your TMS so customer service sees it where they already work.
Route alerts to the people who own each exception. Agree who calls the carrier, so a shared channel does not leave every coordinator assuming someone else already did.
Pro and Enterprise add on-time scorecards built from the shipments you track. Use them in carrier reviews and rate conversations with your own lanes behind the numbers, then read the exceptions underneath.
| Shipment | Mode | Carrier | Lane | Last event | ETA | Status |
|---|---|---|---|---|---|---|
| MSKU1234565 | Ocean | Maersk | Shanghai to Long Beach | Discharge | Nov 6 | Delayed |
| 0412345678 | LTL | ODFL | Chicago to Atlanta | At terminal | Oct 20 | Exception |
| 020-12345675 | Air | Lufthansa | Frankfurt to JFK | Arrival | Oct 19 | At terminal |
| 1Z999AA10123456784 | Parcel | UPS | Reno to Denver | Out for delivery | Oct 19 | Out for delivery |
| LD-88213 | FTL | Truckload carrier | Dallas to Memphis | In transit | Oct 21 | In transit |
| CMAU4567893 | Ocean | CMA CGM | Rotterdam to Savannah | Gate out | Oct 22 | Available for pickup |
| 9400111899223100000011 | Parcel | USPS | Austin to Tulsa | Delivered | Oct 18 | Delivered |
Start with the export you already have. A CSV from your TMS or warehouse system is enough to load a client's open freight, and the demo above checks number formats before you create an account. Teams that mix modes may also read LTL vs FTL tracking.
The workflow differs between a broker, a warehouse and a forwarder. The shared need is one queue of exceptions across clients.
Keep carrier-booked loads in one list and spot the late ones before the shipper calls. ShipmentVisibility follows carrier-reported events and does not replace driver-level truckload tracking or your TMS, so confirm what your carriers report on each lane.
Track outbound parcel and LTL for every client from one desk. Client sub-accounts on Pro keep references separate, and a branded tracking page gives each client a status view without a call to your team.
Follow the container or air waybill to the port or airport, then the LTL or parcel leg to the consignee, in one list. The same shipment list covers the whole door-to-door move.
Mix parcel and pallet deliveries across brands. Exceptions surface in one queue, so a missed pallet appointment gets a call the same morning instead of a customer complaint later.
Parcel, LTL, FTL and air share one monthly shipment allowance. Ocean containers have their own allowance on each plan. Client sub-accounts start on Pro, so most 3PLs with several accounts compare Pro first.
| Plan | Monthly billing | Yearly billing | Shipments per month | Seats and history | Included tools |
|---|---|---|---|---|---|
| Starter | $49 a month | $24 a month billed yearly | 100 parcel, LTL, FTL and air shipments | 2 seats, 90 days of history | CSV upload, milestone timeline and email alerts |
| Growth | $149 a month | $74 a month billed yearly | 750 shipments | 5 seats, 1 year of history | Starter tools, predicted ETA, Slack and webhook alerts, branded tracking page |
| Pro | $499 a month | $249 a month billed yearly | 4,000 shipments | 15 seats, 2 years of history | Growth tools, API, carrier scorecards, client sub-accounts, TMS and ERP feeds |
| Enterprise | $1,499 a month | $749 a month billed yearly | 15,000 shipments | Unlimited seats | Pro tools, SSO and SLA |
Every plan has self-serve checkout with no contract. Allowances count shipments added during the billing period, and deleting a shipment does not return quota. Compare the complete feature list and billing terms on shipment tracking software pricing.
Tracking, rating and tendering are different jobs. Pick the option that covers the freight you actually follow, including loads booked outside your TMS.
| Option | Best fit | Buying model | Practical limit |
|---|---|---|---|
| Carrier websites | Checking one shipment | No charge per lookup | One carrier at a time, no shared alerts, no client view |
| TMS with tracking | 3PLs that book and tender in that TMS | Quote-based | Tracking tied to loads booked there, outside freight is missed |
| Enterprise platforms such as project44 and FourKites | Large networks with complex integrations | Quote-based annual contracts | Procurement and onboarding take planning |
| ShipmentVisibility | Small and mid-sized 3PLs and brokers tracking several modes | Public prices, monthly or yearly, no contract | Tracks freight, does not rate, book or tender loads |
Keep your TMS tracking for loads booked there. A separate workspace helps when client freight also arrives from warehouses, suppliers or other booking channels. If you are replacing a quote-based platform, read our comparisons of project44 alternatives and FourKites alternatives.
The best freight tracking software for a 3PL matches its client structure, carrier mix and billing model. ShipmentVisibility suits 3PLs that want public prices, one exception-first list across parcel, LTL, FTL, ocean and air, and client sub-accounts and API access on Pro and Enterprise, without an annual enterprise contract.
3PLs track freight for multiple clients by keeping each client's shipments separate while the operations team works from one exception list. In ShipmentVisibility, Pro and Enterprise include client sub-accounts, so each client's references stay organized. Coordinators review delays together and answer client questions from the same latest events.
Yes. Growth and higher plans include a branded tracking page that lets a consignee or client check shipment progress. Your team still owns appointments and delivery instructions. The page shows the status view, so clients ask your coordinators fewer where-is-my-freight questions.
No. ShipmentVisibility tracks freight and does not rate, book or tender loads. A 3PL keeps its TMS for quoting and dispatch, and uses tracking to follow shipments across carriers. Pro and Enterprise connect through REST API, webhooks and feeds so status can flow back to the TMS record.
ShipmentVisibility starts at $49 a month, or $24 a month billed yearly. Growth is $149 a month, Pro $499 and Enterprise $1,499, with 100, 750, 4,000 and 15,000 shipments a month. Client sub-accounts start on Pro. Every plan has self-serve checkout and no contract.
Yes. ShipmentVisibility tracks parcel, LTL, FTL, air and ocean containers in one account and one list. Parcel, LTL, FTL and air share the monthly shipment allowance, while ocean containers have their own container allowance on each plan. Check the plan table before choosing.
Choose a plan, load your clients' open freight and start the next shift from the exceptions. Pro adds client sub-accounts, API access and TMS feeds.
Track every shipment in one place. Start with your work email and a password.
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